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Terms & Conditions

These terms and conditions aim to protect all parties through a better understanding of contractual and legal obligations of both the client and The Venue when confirming a booking. Upon acceptance and confirmation of your booking with The Venue, a legally binding contract exists.

You must confirm all initial and subsequent telephone enquiries in writing. The confirmation must include all requirements. All bookings are considered provisional until both the client and The Venue have signed the contract. All bookings are subject to the terms and conditions of the contract. Once the contract is signed, this will then constitute a legally binding contract. A deposit or booking fee is required to secure your date, and prevent any other bookings being taken/accepted on your booking date(s).

Any bookings cancelled before the booking date will not be refunded. All booking fees are non-refundable.

This contract will detail the minimum numbers agreed at the time of booking. Any variation in booking, guest numbers and/or arrangements must be confirmed to The Venue in writing up to one week before the event date.

A non-refundable booking fee of 20% will be taken as confirmation of your booking and will be deducted from your total invoice.

A further deposit of £100 will be required before the event and will be held against any damage or breakages. This will be refunded to you after the event at the discretion of The Venue. In the case that The Venue does not see fit to refund this deposit you will be provided with evidence of damage/breakages within 48 hours of the event.

The maximum number of people allowed in The Venue at one time is 150 unless prior consent has been arranged with the manager.

You shall not sublet The Venue or any part of it at any time without written consent from the manager.

Guests using the facilities of The Venue must comply with all regulations concerning licensing, fire, health and safety. All guests must comply with the terms of our license, any guests found to be breaking the terms of our license will be excluded from the venue with immediate effect. Should guests act in an improper or disorderly way, or refuse to comply with reasonable requests from our staff, The Venue reserves the right to terminate your event. Should this occur, no money will be refunded to you. The manager’s decision is final.

The Venue complies with current legislation and laws of England, which specify that all indoor areas are completely non-smoking. Anyone found to be smoking in the premises will be asked to leave immediately and may be subject to fines in conjunction with current legislation.

Hazardous or dangerous items may not be brought into The Venue without prior permission. The Venue reserves the right to approve any externally arranged entertainment, services or activities that you have arranged.

You must ensure that all external entertainment organised by you, must be in possession of Public Liability Insurance and all equipment supplied must be Portable Appliance Tested (PAT). The manager reserves the right to request a copy of this documentation and will refuse permission to any agents not able to provide this.

In the event of your booking causing damage or nuisance to our neighbours, or our having reasonable grounds for fearing such damage or nuisance, we reserve the right to ask you to leave the venue, to terminate the event immediately (in which case the full amount will be payable) or if the noise or nuisance can not be controlled at an acceptable level and the offending party refuses to leave; to disconnect electricity supplies to noise producing or audio visual equipment and to cancel any further bookings which you have made (irrespective of whether you have paid a deposit).

Any band or musician must comply with The Venues terms for entertainment:

i.                Should the manager of the event deem sound levels to be in excess of safe levels he reserves the right to request you to turn the music down or off.

ii.               All music must finish by the time aggred and stated on the licence. All events must finish by 11:30pm on Sundays.

iii.              All windows must be kept closed and doors may not be propped open

You will be held liable for any loss or damage to The Venue’s property and fittings or for injury to anyone including The Venue’s staff arising as a consequence of your booking. The Venue is a grade II* listed building with a busy dance college and school running throughout the year, all hirers are asked to respect this environment.

The Venue will be liable to you and your guests for injury or loss and damage only to the extent where we have been negligent. Otherwise there shall be no liability whatsoever. We regret that we cannot be responsible for the security of your property although all reasonable efforts will be made to ensure our premises are safe and secure.

The Venue reserves the right to cancel an event under the following circumstances:

i.                If the booking might, in the opinion of The Venue, prejudice the reputation of The Venue.

ii.               If the full invoice has not been paid two weeks before the event.

iii.              If The Venue, or any part of it, is closed due to circumstances beyond our control. In this event a full refund of any advance deposit will be paid however The Venue would have no further liability.

 

All conditions are subject to the law of England and Wales.
154 High Street, Bushey, Hertfordshire, WD23 3DH
enquiries@mho-thevenue.com
Office: 0208 950 6470


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  • Home
  • The Venue
    • Packages
    • Parties
    • Weddings
    • Unlimited Bar
    • Cocktail Menu
    • Gallery
  • Online Enquiry
  • Contact
  • Local Information